Last Updated: [10/20/2025]
Welcome to Softgeter, a digital agency registered in the United Kingdom, providing website design, development, SEO, web security, and maintenance services.
By engaging with our services or accessing our website (www.softgeter.com), you agree to be bound by the following Terms and Conditions. Please read them carefully.
By using Softgeter’s services, you agree to these Terms and Conditions, which form a legally binding agreement between you (the “Client”) and Softgeter (“we,” “us,” or “our”).
If you do not agree with these terms, please refrain from using our website or services.
Scope:
Softgeter provides professional digital services, including web design, web development, SEO, website security, and website maintenance, as outlined in individual project proposals or service agreements.
Project Agreements:
Each project will include a specific agreement describing deliverables, timelines, and pricing. Any changes to the project scope must be mutually agreed upon in writing.
Client Responsibilities:
The Client agrees to provide accurate information, required materials, and timely feedback to ensure the successful completion of the project.
Pricing:
Fees are stated in the project proposal or contract. All prices exclude VAT unless otherwise specified.
Advance Payment:
A minimum advance payment of 20% of the total project fee is required before work begins.
Invoicing & Payment:
Invoices are issued according to the project schedule. Payments are due within 7 working days unless otherwise stated in the agreement.
Late payments may incur a 1.5% monthly interest charge on the outstanding balance.
Refunds:
Refunds are not provided for completed work. Partial refunds for incomplete or cancelled projects may be considered at Softgeter’s discretion.
Ownership:
Upon full payment, Softgeter grants the Client a non-exclusive, perpetual license to use the final deliverables for their intended purpose.
Softgeter retains ownership of any pre-existing materials, tools, code libraries, or frameworks used in the creation of deliverables.
Client Materials:
The Client confirms that all materials (logos, text, images, etc.) provided are owned by them or used with proper permission.
The Client agrees to indemnify Softgeter against any legal claims or disputes arising from the use of such materials.
Portfolio Rights:
Softgeter may showcase completed projects in its portfolio or marketing materials unless otherwise agreed in writing.
Both Softgeter and the Client agree to maintain confidentiality regarding all proprietary, technical, or sensitive information shared during the course of the project.
Disclosure of such information is only permitted when required by law.
By Either Party:
Either party may terminate a project agreement by providing 15 days’ written notice, provided payment is made for all completed work up to the termination date.
Breach:
Softgeter reserves the right to terminate the agreement immediately if the Client breaches these Terms or fails to make payments.
Effect of Termination:
Upon termination, the Client must pay for all completed work and any outstanding costs incurred up to that date.
Softgeter’s total liability for any claim shall not exceed the total amount paid by the Client for the specific service in question.
Softgeter is not responsible for indirect or consequential losses, including loss of profits, revenue, or data.
While every effort is made to ensure reliability, Softgeter does not guarantee that its services will be completely error-free or uninterrupted.
Softgeter warrants that all services will be provided with reasonable skill, care, and professionalism in accordance with industry standards.
However, Softgeter does not provide warranties for:
Third-party tools, plugins, hosting, or software used during the project.
Future compatibility issues or updates beyond our control.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Softgeter may update or amend these Terms and Conditions at any time to reflect changes in our business operations, legal requirements, or industry practices.
The latest version will always be posted on www.softgeter.com/terms, and continued use of our services constitutes acceptance of the updated Terms.
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: support@softgeter.com
🌐 Website: www.softgeter.com
📍 Address: Softgeter, [Northamptonshire, United Kingdom]
