At Softgeter, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.softgeter.com) or use any of our services, including web design, web development, SEO, web security, and website maintenance.
Sofgeter operates globally and complies with the General Data Protection Regulation (GDPR) for our European clients and follows international best practices for data protection and transparency.
We may collect and process the following types of personal information:
a. Contact Information:
Your name, email address, phone number, and company details when you contact us, request a quote, or engage our services.
b. Project-Related Information:
Any content, files, or project materials you share with us for service delivery (e.g., website content, branding materials, or login credentials provided for maintenance).
c. Website Usage Data:
Information automatically collected through cookies and analytics tools (e.g., Google Analytics) such as IP address, browser type, device information, and pages visited.
d. Cookie Data:
We use cookies to enhance your browsing experience, track performance, and remember your preferences. See Section 5 for more details.
Softgeter operates globally and complies with the General Data Protection Regulation (GDPR) for our European clients and follows international best practices for data protection and transparency.
We process your personal information to:
Provide, manage, and deliver our web-related services.
Communicate with you regarding projects, inquiries, or customer support.
Analyze and improve our website performance and service quality.
Fulfill legal and contractual obligations.
Send occasional updates or marketing communications (only with your consent).
For clients within the European Union, we process your data under the following lawful bases:
Contractual Necessity: To fulfill our service obligations and agreements.
Consent: For cookies, analytics, and marketing communications.
Legitimate Interests: To improve our services and maintain website performance.
Legal Obligations: To comply with applicable tax or regulatory requirements.
We do not sell or rent your personal data. However, we may share it with trusted third parties who assist in our business operations, including:
Service Providers: Such as hosting providers, analytics platforms (e.g., Google Analytics), or cookie management tools, all bound by strict confidentiality agreements.
Legal Authorities: When required by law, regulation, or to protect our legal rights.
Our website uses cookies to enhance functionality and analyze website traffic. Cookies may include:
Essential Cookies: Required for basic site functionality.
Analytics Cookies: Used to understand visitor behavior and improve performance.
Marketing Cookies: Used (with consent) to personalize ads or promotions.
You can control or disable cookies through your browser settings.
If you are located in the EU or EEA, you have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal requirements.
Restriction: Limit how we process your data.
Data Portability: Request a copy of your data in a structured format.
Objection: Object to data processing for legitimate interest or marketing purposes.
To exercise any of these rights, please contact us at support@softgeter.com.
We use industry-standard security measures, including encryption and secure servers, to protect your data against unauthorized access, loss, or misuse.
While we take every precaution to safeguard your data, no online system can guarantee absolute security.
We retain your data only for as long as necessary:
Client Data: Retained during the project period and up to 7 years for legal or tax compliance.
Analytics and Cookie Data: Retained based on third-party policy durations (typically 12–24 months).
You may request earlier deletion, subject to legal obligations.
As Softgeter serves clients globally, your data may be transferred and processed outside your country of residence.
For European clients, we ensure data protection in line with GDPR-compliant safeguards, including Standard Contractual Clauses (SCCs).
Our website may include links to third-party websites.
Sofgeter is not responsible for the privacy policies or practices of external websites. We recommend reviewing their policies before sharing personal data.
We may update this Privacy Policy occasionally to reflect legal, operational, or technical changes.
The latest version will always be available on www.softgeter.com/privacy-policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: support@softgeter.com
🌐 Website: www.softgeter.com
📍 Address: Softgeter, [Northamptonshire, United Kingdom]
